Test Manager's Toolbox Chris Howell Test Manager's Toolbox Chris Howell

The ‘Scope of Work’ Problem in QA

The scope of work problem identifies that the extent of testing, and therefore work, is self-defined by the QA analyst creating each test plan on the project. 

As a result, it's difficult to determine if the scope of testing has been logically deduced from project factors or simply limited by the experience, attitude and drive of the individual planning each feature. 

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Test Manager's Toolbox Chris Howell Test Manager's Toolbox Chris Howell

The ‘Proof of Accountability’ Problem in QA

The proof of accountability problem within testing describes the difficulty in making QA testers and QA analysts accountable for the work they produce and how this impacts the discipline’s performance across the industry. If we’re unable to accurately and fairly assign accountability, poor quality work goes unchecked and great work goes unrewarded.

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